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HØRT, Børns Vilkår

Hørt i Natten (Ticket out of the Dark)

Creative concept Design Creative insight Influent marketing Creative strategy

For young people aged 16–24, the loneliness of the "morning after" or the sudden anxiety of a night out is often hidden behind a smile. HØRT (a counseling service for youth) needed to increase awareness and drive actual help-seeking behavior on a shoestring budget of just 40,000 DKK. 

We hacked the camera roll by turning 250,000 wardrobe tickets into a direct link to counseling

Make it right Instead of fighting for attention in a cluttered digital landscape, we looked for a physical friction point in the target group’s nightlife routine. We identified a unique behavioral insight: young people often take a photo of their cloakroom ticket so they don’t lose it. 

Make it magic We hacked this habit by inventing a new media channel. We printed QR codes on 250,000 wardrobe tickets and distributed them to over 100 venues. When the youth followed their instinct to photograph the ticket, they inadvertently saved a direct link to anonymous counseling right into their camera roll—waiting for them exactly when they needed it most. 

Make it work By turning a functional object into an empathetic touchpoint, the campaign moved from “ad” to “utility.” Supported by influencers sharing their own stories of vulnerability, the “Ticket out of the Dark” became a viral anchor in both physical clubs and digital feeds. 

 

Results: 

  • 63.1% increase in inquiries to HØRT’s anonymous counseling service. 
  • 250,000 wardrobe tickets distributed across 100+ venues. 
  • 597,000 impressions and 15,690 engagements. 

”HØRT i Natten demonstrates how deep audience and media understanding, combined with creativity, can create maximum impact and real change.”

Contagious Magazine

Awards & publicity

Effie Awards

Silver, Non-profil

Creative Circle

Gold, Ambient

Rambukken

Gold, Insights

Rambukken

Gold, Medie Idea

Danish Digital Award

Bronze, Best Creative Idea

Contagious

Campaign of the Week

Markedsføring

Campaign of the Month

(Video)

Power of One

Biografklub danmark

Brand & creative strategy Design Digital transformation Insight Media SEM / SEO Visuel identity

Ticket to the Future: Biografklub Danmark's Digital Transformation

Worldwide, struggling cinemas faced challenges from streaming and lockdowns, yet Denmark’s market thrived. This is how Biografklub Danmark’s digital transformation grew memberships from 140k to 240k, boosting ticket sales amidst adversity.

All departments of Publicis Denmark (Design & Development, Digital, Strategy & Insight, Creative, Social, and Media) collaborated to drive Biografklub Danmark’s digital transformation. It began with a user-friendly app, followed by a new website and customer service system. Implementing a Customer Data Platform (CDP) enabled precise data segmentation, introducing subscription memberships and automating processes, with over half the members adopting auto-renewal of their subscription membership.

Our enhanced email strategy increased outputs and engagement, while our media strategy on Meta, Display, and YouTube reduced CPA by 40%. Consequently, most of our marketing budget can now be used to acquire new members via Social, SEM, and Programmatic channels, alongside Digital TV and OOH.

In the process, we’ve developed a new visual identity and optimized most of Biografklubben’s communication to further strengthen the brand.

Når man kigger på, hvor mange kanaler der kom i spil, resultaterne og selve transformationen - så er der her tale om en indstilling, der gør det hele rigtigt.

Rambuk, Jurys motivation for ‘’Vinder af Marketing Automation’’

Awards & publicity

Danish Digital Awards 2024

Winner of ‘Best in Digital Strategi’

Rambukken 2024

Winner of ‘Marketing Automation’

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Aarhus Universitetshospital

AUH Børn & Unge hospital

Design Visuel identity

Here comes a cute headliner in two lines

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Når man kigger på, hvor mange kanaler der kom i spil, resultaterne og selve transformationen – så er der her tale om en indstilling, der gør det hele rigtigt.

Rambuk, Jurys motivation for ‘’Vinder af Marketing Automation’’
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